Follow us

Follow Us LIVE CAM

709-637-7601

Exit #8, Steady Brook, NL

 

COVID-19 Procedures

In an effort to provide a safe recreational experience we have implemented new measures andprotocols throughout the Resort.

For the health and safety of fellow guests and staff, please do not visit:

  • If you are showing symptoms of COVID-19. For symptom details visit https://www.gov.nl.ca/covid-19/
  • Have travelled outside of the Atlantic Bubble and returned within the last 14 days. You will not be permitted to visit until you have self-isolated for 14 days
  • If you live in a household with someone who has COVID-19, or have been exposed to someone sick or infected with COVID-19

Please, help do your part this season by helping us ensure the following safety measures are taken place – so we can be sure we don’t lose our season to covid!

– All users of the lodge and chairlift must provide proof of vaccination when they purchase their pass or enter the building. Our new RFID pass system will make this easier for all of us.
– Please wear your mask when inside the lodge or around the base area (including lift line) unless you are eating or drinking.
– Please practice great person hygiene by washing your hands frequently.
– Anyone feeling unwell or showing any cold/flu symptoms is asked to NOT come to Marble Mountain.

FAQs
Are Face Coverings Required?

We ask that people wear face coverings inside the lodge and around the base area unless eating or drinking.

Are you allowing neck gaiters/buffs?

The type of face covering a guest may wear includes a cloth neck gaiter or other type of material that completely covers a person’s mouth and nose. We encourage bringing a second clean gaiter/buff for indoor use.

What about my child age 2 and under – do they need a mask?

In line with local health guidelines, we are asking that children aged 5+ wear face coverings. This is also considered at the parent’s discretion for children under 5.

What are you doing to ensure physical distancing is possible?

The capacity of our venue is cut back with moving covid alert levels. Currently we are at 50% capacity which allows us ample space for up to 475 people to be together in a safe manor. We are one of the largest venues on the island. Outdoors, people are asked to maintain safe distance from each other and to load chairs with their groups/bubbles.

How are you safely loading chairlifts this winter?

To allow for physical distancing on our chairlifts, we will only be seating related parties (guests skiing or riding together) , single riders will while require a full chair to themselves . This aspect may change as restrictions ease and if possible two singles on opposite sides of the four-pack chair. All guests will be required to wear face coverings while in lift mazes, and while riding the chairlift.

Why can’t we load chairlifts with other parties since it’s outside and we’ll be wearing face coverings?

In the current environment, we do not believe it is appropriate to seat unrelated guests from different parties directly next to each other, given the dynamics during loading and unloading. We believe a conservative approach is the best way to protect our guests.

How do you plan to manage lift lines given your new protocols?

The addition of our new RFID system is allowing for safer lift loading with less contact required. We ask that people distances themselves as much as possible in the lift lines. It generally happens fairly naturally with each person having 2-3 feet of ski/board extending on each side.

Will you be cleaning/disinfecting the lifts between use?

Enhanced cleaning and disinfecting will take place daily. All high-touch surfaces will be frequently cleaned and disinfected with EPA-approved products that kill the COVID-19 virus.

Are there time limits for how long your party can use an indoor dining room table?
Will the full-service Knotty Pine Lounge bar still be open?

Our bars are back and better than ever. We will be opening the Knotty Pines “West Bar” more frequently to cut down on lineups and crowds at the bar, as we still need to allow for social distancing.

Can you bring your own food into the lodges and use a table?

Our cookhouse, bar and restaurants are all open. As per most restaurants – we don’t generally allow outside food in certain areas such as our Knotty Pine Lounge in the upper lodge. We have tables and chairs on the lodges main level and decks which is where we encourage people to eat their packed lunches. Microwaves are available.

Will guests have access to lockers / changing rooms?

Yes! Lockers are available for annual rental with space available for 2022-2023. Please call 1-709-637-7601 to purchase.

 

Marble Mountain will be ending lift service for the 2022 ski season effective April 12th.